The U.S. Consumer Product Safety Commission (CPSC) is urging Samsung Galaxy Note 7 owners to stop using the device due to potential fire hazards. Samsung is currently working with the agency to issue a government-mandated recall.
Samsung announced a voluntary recall of 2.5 million manufactured phones. According to the company, the faulty battery is affecting 0.1% of all devices, making the phones a fire hazard. The CPSC states, “This consumer warning is based on recent reports involving lithium-ion batteries in certain Note 7 devices that have resulted in fires.” There have been 35 cases worldwide of the Galaxy Note 7 catching on fire. The documented incidents have occurred during normal usage of the phone, including charging the phones.
Samsung is voluntarily replacing Galaxy Note 7 phones. Many phone providers, such as AT&T, Verizon, Sprint, and T-Mobile, have ceased selling these phones and are now replacing phones or refunding customers.
If you are a current Galaxy Note 7 owner, it is important to power down your phone and report any incidents.
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